Refund Policy
At Codeadroit, we are committed to delivering exceptional quality and client satisfaction. To ensure transparency and fairness, we have implemented the following cancellation and refund policy.
Project Initiation and Scope of Work: Our projects are meticulously planned in stages or milestones. A comprehensive discovery/analysis phase is conducted to define the project scope, ensuring mutual understanding and minimizing the potential for cancellations or disputes.
Refund Policy: Due to the time and resources invested in each project milestone, refunds are not applicable for completed work.
- Mutual Termination: In case of mutual agreement to terminate a project, the client retains ownership of all completed work. No further payments are due, and previous payments or deposits will not be refunded.
- Project Approval: Once the client approves mock-up designs and the project enters the development phase, no refunds will be provided.
- Milestone Completion: Partial refunds are not available for projects midway through a milestone.
- Limited Time Offers: Cancellations are not permitted for services offered during special marketing campaigns or limited-time promotions.
- SEO and Digital Marketing: While refunds are not offered for SEO and digital marketing packages, clients may cancel with a 30-day written notice.
- Project Abandonment: Deposits or payments for projects left inactive or abandoned for more than 30 days are non-refundable.
By understanding these terms, you agree to the outlined refund policy. We strive to build long-lasting partnerships with our clients based on trust and mutual understanding.